FAQ - Frequently asked questions about remote water meter reading and municipal telemetry

These frequently asked questions aim to answer the most common questions from municipalities and public organizations regarding remote water meter reading, LoRaWAN networks, and the use of consumption data using the X-O platform.

Water meter reading (AMI)

What is remote water meter reading?

Remote water meter reading allows consumption data to be collected automatically and remotely, without manual intervention. This approach improves the accuracy of readings, reduces operating costs, and provides continuous visibility into water usage for both municipal services and users.

How often is data collected?

The frequency of data collection can be configured according to the municipality's needs. Readings can be taken at hourly, daily, or customized intervals, allowing for detailed monitoring of consumption and rapid detection of anomalies or potential leaks. Normally, readings are taken hourly, which makes it possible, among other things, to detect leaks at night.

What types of meters are compatible?

X-TELIA solutions are compatible with most brands of water meters with encoded or pulse outputs. This flexibility allows existing meters or new deployments to be integrated into a unified remote reading infrastructure.

Water consumption reports and analysis

What water consumption reports can be produced?

The X-O platform generates detailed reports including consumption by period, usage trends, comparisons, consumption profiles, and various performance indicators. These reports support planning, operational optimization, and municipal decision-making, and assist in the production of annual water reports.

Can leaks and anomalies be detected?

Yes. Continuous analysis of consumption data allows atypical behavior, excessive consumption, and potential leaks to be identified. Alerts and reports can be generated so that rapid action can be taken to limit water loss.

LoRaWAN network and municipal telemetry

What is a managed LoRaWAN network?

A managed LoRaWAN network is a turnkey service that includes supervision, operation, and support of the communication network for telemetry (IoT). It enables the reliable and secure transmission of data from water meters and various municipal sensors to analysis systems.

Why use LoRaWAN for municipal remote meter reading?

LoRaWAN is a low-power, long-range communication technology that is particularly well suited to large-scale municipal deployments. It can cover vast areas while ensuring high equipment autonomy and controlled operating costs. Thanks to its very low energy consumption (7 times less than cellular), a LoRaWAN water meter transmitter can send a reading every hour for more than 20 years without having to replace the batteries.

Is the network secure?

Yes. The LoRaWAN network relies on recognized security mechanisms, including data encryption and device authentication. These measures ensure the confidentiality, integrity, and reliability of the data transmitted.

What are some examples of using the LoRaWAN network for municipal telemetry?

The LoRaWAN network is used for a wide variety of municipal telemetry applications. Common use cases include water meter reading, reservoir and basin level monitoring, network pressure monitoring, precipitation measurement, flood detection, equipment monitoring, and environmental data collection. These applications enable municipalities to improve the management of their infrastructure and support decision-making based on reliable data.

X-O Platform

What is the X-O platform?

X-O is a web-based remote meter reading (AMI) platform that centralizes data from meters and sensors. It offers dashboards, analysis tools, and water consumption reports to support municipal management and decision-making. The X-O platform is hosted by AWS in Canada.

Who can access the data?

Access to data is controlled by role and permission management mechanisms. This allows municipal teams and authorized stakeholders to access only the information relevant to their responsibilities.

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